FREQUENTLY ASKED QUESTIONS >
• Do I need to have a profile or login to view the contents of the Miko Group Event Registration site?
• What is the first step to registering for an event?
• Why do I need to build a profile?
• I already have a profile but do not know my user id and password. How may I retrieve it?
• How do I know if I already have a profile?
• I have a profile, but my information has changed. Should I build a new one?
• Do I need to create a Profile for each event?
• When building my profile, why are you asking for my home information and emergency contact?
• I’m getting the message "The username you selected is in use. Please click here to select a different one”, what could this mean?
• Do I need to register and login for a specific event?
• May I register other people for an event?
• May I be a placeholder for another attendee who will register later?
• Are walk-ons allowed?
• How do I know if I am registered?
FREQUENTLY ASKED QUESTIONS (FAQs)
Q: Do I need to have a profile or login to view the contents of the Miko Group Event Registration site?
A: No, you can access all of the public information without registration or logging in. The purpose of the
registration is to establish you as an event participant.
Q: What is the first step to registering for an event?
A: You will create a user Profile to establish a username and password.
Q: Why do I need to build a profile?
A: Building a profile provides participant information often needed by your local or state education offices.
Additionally, once a profile is created, you won’t need to enter the same information again to register for future events.
Q: I already have a profile but do not know my user id and password. How may I retrieve it?
A: Simply click here or email our staff at
events@mikogroup.com and ask for your user id and password.
Q: How do I know if I already have a profile?
A: Just ask! You may email us at
events@mikogroup.com. Please provide your first name, last name, and home state then we will search our system for your profile.
If you have a profile we will email your user id and password. If a profile is not found, you will be directed to profile building instructions.
Q: I have a profile, but my information has changed. Should I build a new one?
A: No. It is much more time efficient to simply provide changes in your current profile by logging in to our
website and click “UPDATE YOUR PROFILE” to submit changes.
Q: Do I need to create a Profile for each event?
A: No. If you need to register for an additional event, you will only need to login with your username and password. Your profile only
needs to be created one time.
Q: When building my profile, why are you asking for my home information and emergency contact?
A: Home information is generally used in two instances. The first case would be if an attendee needs to be contacted concerning a registration
when school is not in session. The second is when event related materials are mailed to an attendee’s home. Emergency contact information is only used
should a medical emergency arise. We have found that most co-workers, although traveling together, seldom carry each other’s emergency contact information.
This information will only be used for official purposes by Miko Group, Inc. Information will not be used for any other purpose and will not be shared.
Q: I’m getting the message "The username you selected is in use. Please click here to select a different one”, what could this mean?
A: Either you already have a profile with Miko Group or someone else has selected this username. If you think you may have a profile established,
click here to retrieve your username and password, then simply login. Otherwise,
enter a more personalized username. (For example, Robert A. Smith = RobertASmith1)
Q: Do I need to register and login for a specific event?
A: Yes, after you are emailed a username and password, login to
Miko Group's Registration Site and select the event you wish to attend.
Q: May I register other people for an event?
A: Although our registration system is set up for individuals to register themselves, we realize that due to time constraints and delegation of tasks,
it becomes necessary for one person to register others. The representative will need to have all the information required to establish a profile for each attendee.
It is recommended that the registrant’s email be used as the primary and the representative’s email listed as the secondary. If the attendee already has a profile
established, simply log on with the attendee’s username and password and then choose an event. Since the entire process just takes a few minutes, we recommend that
the attendee complete the process themselves.
Q: May I be a placeholder for another attendee who will register later?
A: No. If you are confirmed for an event and choose to send someone else in your place who does not register with us for the event, you will be considered
a no show and they will be considered a walk-on when they arrive at said event. As a walk-on, there is no guarantee that seating will be available.
Q: Are walk-ons allowed?
A: For the 2010 Reading Institute, walk-ons are highly discouraged. This event often reaches maximum capacity for the selected convention center and walk-ons
will be turned away if this becomes the case. Additionally, if you choose to walk-on there will be no guarantee that the documentation of your attendance will be recorded
for credit. Proof of attendance is often necessary to earn CEU and Professional Development certification.
Q: How do I know if I am registered?
A: After you have submitted your request for registration you will receive an email notifying you whether your registration was confirmed. If you do not receive a response
within one business day, please contact our office. You may also login at any time and view the status of the event you selected for registration. The event number changes to your
registration number. The date of your request and a status code are shown.
BLANK = New Request
CNFRM = Confirmed
CNCLD = Cancelled
DELAY = Delayed
RJECT = Not Accepted
WAIT = Waitlist